NHS App
The NHS App gives you a simple and secure way to access a range of NHS services.
The NHS App gives you a simple and secure way to access a range of NHS services. Download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser by logging in through the NHS website.
You must be aged 13 or over to use the NHS App. You also need to be registered with a GP surgery in England or the Isle of Man.
What you can do with the NHS App
You need to prove who you are to get full access to the NHS App. With full access you can:
- order repeat prescriptions and nominate a pharmacy where you would like to collect them
- book and manage appointments
- view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can alos see information like test results)
- book and manage COVID-19 vaccinations
- register your organ donation decision
- choose how the NHS uses your data
- view your NHS number
- use NHS 111 online to answer questions and get instant advice or medical help near you
Keeping your data secure
To access the NHS App, you will need to set up an NHS login and prove who you are. Your NHS App then securely connects to information from your GP surgery.
If your device supports fingerprint detection or facial recognition, you can use it to log in to your NHS App each time, instead of using a password and security code.
Find out more information
For more detailed information, please visit the NHS App pages on the NHS website:
How do I get started with the NHS App?
To use the NHS App or login through the NHS website, you must be aged 13 or over and registered with an NHS GP surgery in England or the Isle of Man.
If you're aged 13 to 15 years old, you'll need to contact your GP surgery and request access to GP online services before you can use the NHS App.
To find out how to set up your NHS login, including information on proving who you are to get full access, and how to log into the NHS App, please visit: Getting started with the NHS App - NHS App help and support.
What things can I do with the NHS App?
Once you've proved who you are and set up your NHS login, you can use the NHS App to:
- book and manage appointments
- order repeat prescriptions
- view your health record securely
- manage your organ donation decision
- view your NHS number
- use NHS 111 online
For someone who doesn't have full access, it's possible to use the NHS App to:
- search conditions and treatments
- find NHS services near you
To help you make the most of the services available on the NHS App, there is online help on the following web page which is organised into handy sections to help you quickly find the right information: NHS App help and support
How do I get help with technical issues in the NHS App?
If you cannot use the NHS App on a mobile device, you can log in through the NHS website. You can then access services on your desktop, laptop computer, or tablet device using your web browser.
For technical problems with logging in, you can find support in the NHS login help centre.
For help with other technical issues, please visit Technical help with the NHS App - NHS App help and support - NHS (www.nhs.uk).
If you have a technical problem which you aren't able to resolve, contact the NHS App team.
How do I contact the NHS App team?
The NHS App team can only provide technical support. They cannot help with medical issues.
For technical problems with setting up or logging into your NHS account in the NHS App, COVID-19 services or if your details are missing, incorrect or need updating, or for any other technical issue, please visit: www.
Contact the NHS App and account team (www.nhs.uk)
