Published on: 28 March 2025

We're keen to hear from a wide range of people across Herefordshire and Worcestershire, including those who live, work, care, or receive NHS services in these areas. We are particularly keen to hear from you if you have used the either of the current GP out of hours services in either or Herefordshire or Worcestershire. 

GP Out of Hours Services in Herefordshire and Worcestershire provide advice, information and treatment for people who become unwell during the period when their own GP surgery is closed.

As part of the work to commission the new services, we would like to hear your views and understand your experiences. This feedback will inform the work and will help us to identify any changes that we might need to make the services we organise for you.

Deadline - Please give us your views by 9am, Wednesday, 30 April 2025. The survey should take approximately 8 minutes to complete.

How we will use your feedback - All responses will be anonymous. NHS Herefordshire and Worcestershire Integrated Care Board (ICB) will collate and store the answers that you give. We will publish the anonymous findings to our website and will also share with our partners. Personal identifying information will not appear in any publications resulting from this survey. Your anonymous quotes may be used in this, and other relevant ICB reports.

Please note this survey is NOT seeking feedback on your normal GP practice (i.e. the one that you would use on Monday to Friday during the day).

Information about the survey is also available on GP Out of Hours Service